Contact Us

Billing Questions:  

Call 916-875-5555, email Customer Service, or complete a Customer Service Online Form, for issues such as:   

  • Billing questions, billing address changes, or billing history. 
  • Sacramento County Rate Assistance Program, visit the Rate Assistance webpage. 
  • Questions regarding rates or our Disability Exemption Program, etc.

​County of Sacramento Consolidated Utilities Billing Service (CUBS)
9700 Goethe Road, Suite C, Sacramento, CA 95827
Phone: 916-875-5555, TDD: 916-875-7105, Toll-free: 800-932-8990
Hours:  Monday - Friday, 8:00 am to 4:30 pm

Service Questions:

Call 916-875-5555, email Customer Service, or complete a Customer Service Online Form, for issues such as:    

General Questions:

Call 916-875-6789 or email for issues such as:   

  • Request a printed copy of the Backyard Composting Guide
  • Request a speaker or presentation on waste diversion efforts

County of Sacramento Department of Waste Management & Recycling
9850 Goethe Road,  Sacramento, CA 95827
(916) 875-6789 

Report Scavenging:

Call the Sacramento County Information hotline at 916-875-5656 or TDD 916-875-7105 to report scavenging.  Removing recyclables from a curbside cart is considered scavenging and is a crime pursuant to Section 6.20.160 of the Sacramento County Code.   

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